I am CuTRis

I was laid off last Monday, along with many, other talented people, because the company is in trouble. After buying other companies and other software products, it routinely uses layoffs to temporarily make the finances appear better. While this looks good in the short term, it's misguided. The abandoned workers did nothing wrong, and in fact, they were necessary to maintain quality. When an organization gets too large to provide the wonderful customer experience that they talk so extensively about, cutting staff in favor of AI and offshore solutions, will ultimately lead to more dissatisfied customers and subscription cancellations. There is still no substitute for human talent. I can write better than Claude, and I provide higher quality customer service than Forethought can. I am skilled at writing and effective communications, technology support, customer service and streamlining workflow. If anyone knows of an employer in need of this type of experience, drop me a message. I...

In my time working with data, I have found an almost perfect one to one relationship between if the data is not in the files that were loaded, it will also not be in the data warehouse after the files are loaded.

One of my customers was wondering why some data wasn't showing up the other day... we checked everything and we weren't getting complete records from their information system. So we asked them to check on that and today they told me the record was dated 2924. So the good news is, if no one would have found that, it would have corrected itself in 900 years.

I've done Tech Support for quite a while, and I can tell you this. The people who tell me what it is that isn't working, get their stuff fixed quicker than those who make me guess at it.

Today the Minnesota Historical Society paid out my vacation time to complete my COVID-19 layoff. So I guess I'm on vacation this week. That's what I'll have to tell the unemployment office. As I was about to feel depressed, I saw my reflection in the mirror. At 165 lbs., and tanned bronze, I noticed how good being "on vacation" all summer looked on me. I'd just returned from biking with my son too. Today I biked up a dirt hill so long and so steep that my front tire was coming off the ground and my back tire was spinning. I wasn't sure I could make it up to the top. But I did. As great as it is to have a job, sitting on your butt fixing computers through a virtual network doesn't contribute to good health. Good health is worth more than anything; as I learned in February. I think I've got this...

I had a cool job and then COVID-19 arrived. I did technical support for the Minnesota Historical Society. Mostly I worked at the History Center, but I worked at several other sites as well. I visited nearly all of the sites with my family in the 3 years I was there. I was hired to support phones (VoIP, Centrex) and the AV media in the conference rooms and classrooms. But soon I was doing desktop support (virtually and in person), and lots of things including toning, and connecting Ethernet ports in switch closets. I was in the middle of a phone upgrade at a historic mansion in St. Paul when COVID-19 shut us down. I was furloughed. Then furlough was extended. Now layoff is imminent. The museums are closed. Half the staff--including the entire help-desk has been cut. The organization is now in survival mode. But I enjoyed it while it lasted. Now, I am displaced by COVID-19 and looking for another cool job...

If you put in 3 help-desk tickets per day, the problem could be you; and not your computer, the software or the network. Similarly, if you cite 3 problems in your request, it might really be 3 (more) tickets. Now you're up to 9 tickets. It could be that your technical issues are caused by your lack of technical knowledge/understanding. If you become upset because you were told that what you have requested is impossible, then this is most likely the cause of your issues.

I'm trying to see if I can get a patch pushed out to all of our computers so that when you turn them on, instead of the little musical startup sound, it shouts, "The dingo ate your baby!" .

In the environment I'm familiar with, Sophos tracks all browsers relentlessly except for Chrome. It is very lenient with Chrome, but tracks where the user goes from all other browsers and then assigns a label, often rather recklessly to the sites that it deems unauthorized or problematic. I'm not sure if it was set up this way, or if it comes this way out of the box.

After seeing Sophos for three months I can tell you that in my opinion it fails. There are false positives, and it sits in the background and prevents things from working even by an administrator. I cannot recommend this antivirus software. Perhaps worst of all, is that it is not upfront about messing with your programs. It sits in the background and behaves like malware.

Because it is predictable and doesn't need to be updated. In fact, it improves with age.

Description: (required) The wireless mouse in the conference room is not working. We replaced the battery, but there doesn't seem to be any signal. It may be broken or perhaps all our batteries are bad. CuTRis 04/25/2019 08:38:03 The batteries were installed backwards (again) in the mouse and the batteries were dead in the keyboard. All is working now.

Shitfuk Institute By Kevin J. Curtis Copyright 2019               He was employed in the lowest of the low jobs known to humankind. He worked the help-desk at the Shitfuk Institute. While others on the upper floors enjoyed rank and status, the help-desk worked in the basement below the basement. Cleaning up technological messes was their primary focus. Each day, new work and responsibilities were given to the help-desk team with no thought or planning. Data was important to management, so they manipulated the numbers with great zealousness.                He had joined the Shitfuk Institute two years earlier and was originally proud to be part of Shitfuk Industries, headquartered at 456 Bada Bing Road. The corporation had been created a hundred years earlier by a retired army major named, Hugh G. Shitfuk. Major Shitfuk had been instrumental i...

I spent an entire Sunday trying to get my text messaging fixed. I wiped my phone (and all my data) in the attempt and even purchased a new phone. I still cannot send texts and no resolution or credit to my account... Is it time to say goodbye to Metro PCS now too?

Download Excel file to desktop Right Click on file icon Choose 'Properties' Down and to the right, click checkbox 'Unblock'

A large format Smartphone without a phone app.