Allied Waste, also known as Republic Services has the city contract for our trash hauling services. I've not been happy with them a couple of times now. Most recently, they added a charge to our bill after the billing cycle was already paid. It was for an increase but was not explained. I was ticked-off because I don't think anyone should be able to add a cost/amount to a bill that has already shown as a lower amount and been paid. The guy from the city said they can add the charge legally; though it is not a good way to handle customer service.
So I have taken the liberty of writing this explanation for Republic since they saw no need to do so.
* Your bill reflects an increase that was in effect--but did not show on your last billing statement. That increase has been added to this billing cycle.
Sincerely,
The Fartknockers at Republic
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