If you put in 3 help-desk tickets per day, the problem could be you; and not your computer, the software or the network.
Similarly, if you cite 3 problems in your request, it might really be 3 (more) tickets. Now you're up to 9 tickets. It could be that your technical issues are caused by your lack of technical knowledge/understanding. If you become upset because you were told that what you have requested is impossible, then this is most likely the cause of your issues.
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